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Cancellations and Refund Policy

CANCELLATIONS:

Please understand that appointment times are limited. If you must cancel your lesson or class, we require at least 24-hour notice.

To cancel a class or lesson, contact us at 315-478-2446 option # 2 or email branchs1@drivewithbranchs.com

Driving Lessons:
Driving lessons must be cancelled at least 24 hours prior to your scheduled date and time. Students will be allowed to reschedule one missed driving lesson, after that there is a $25 rescheduling fee.

Classes:
We will reschedule one missed class if you notify us 24 hours in advance, after that you will be required to repay for the class.

REFUNDS:

Except for contracts executed by schools licensed by the New York State Education Department and subject to the refund provisions of regulations promulgated by that Department, prepayment for lessons and other services shall be subject to refund as follows: if the student, having given prior notice of at least 24 hours, withdraws from or discontinues a prepaid course of instruction or series of lessons before completion thereof, or from any other service for which prepayment has been made, or if the school is unable or unwilling to complete such prepaid course of instruction, or series of lessons, or to provide such other prepaid service, all payments made by the student to the school shall be refunded except:

(i) an amount equal to the enrollment fee, if any, specified in the contract or expressly receipted for, not to exceed the sum of $10 or 10 percent of the total, whichever is greater , specified cost of such course of instruction or series of lessons; and

(ii) the school’s per-lesson tuition charge for each lesson already taken by the student which charge shall be determined by dividing the total cost of such course of instruction or series of lessons by the number of lessons included therein

SERVICE CHARGE:

There is a $25.00 fee for all returned checks.

Refunds will only be processed within one year from date of original purchase.